The contribution of leadership in the process of resistance to change Carla Monteiro Marques, Tânia Cristina dos Santos Guedes Pinto, Sérgio Antônio Loureiro Escuder

Abstract

The companies operate in an environment characterized by constant changes, making it  essential  to  continued  investment  in  effective  implementation  of  change processes in order to adapt to the new scenarios, not only to compete in its market share,  but,  for  reasons  as  keep  survival  in  this  so  globalized  and  competitive conjuncture. However, can happen some challenges for the successful implementation of the proposed amendments, as resistance to organizational change. In this process, it  highlights  the  importance  of  clear  communication  between  all  involved  team  and direction through a reliable and credible leadership, focused on the achievement of organizational results. This work has the literature search methodology, which covers some of the numerous theories of renowned authors, and the objective was to acquire much  knowledge  as  possible  about  the  resistance  subject  to  change  and  how  the leader can support to reduce the impact generated by this obstacle.